Privacy Policy

1.1 Personal information may be collected from visitors to the Website when knowingly and voluntarily submitted. This information is collected for the purpose of providing requested services or responding to inquiries or requests. We endeavor to handle your personal information in a manner consistent with applicable privacy laws in Australia.

2.1 Personal information submitted to us will be used for the purpose for which it is submitted, or for related secondary purposes disclosed in this Privacy Policy or at the time of collection. We may also store copies of correspondence containing personal information as archives for record-keeping and backup purposes.

3.1 When registering with us, additional personal information may be collected to facilitate the use of our services. This may include your name, email address, address, telephone numbers, and preferences for receiving updates and promotional materials. You may access and update this information at any time by logging into your account.

4.1 Credit card details provided to us will only be stored for the purpose of payment processing and will be deleted once the payment is processed.

5.1 We do not disclose personal identification information to third parties unless permitted or required by law, or as outlined in this Privacy Policy. Personal information may be disclosed to:
(a) Our employees and related bodies corporate;
(b) Third-party suppliers and service providers, including those engaged in the operation of our websites, provision of products and services, and professional tradesmen assisting you;
(c) Selling estate agents and other relevant parties related to the provision of services;
(d) Professional advisers, dealers, agents, and business partners;
(e) Payment systems operators;
(f) Potential investors, acquirers, or partners;
(g) Specific third parties authorised by you;
(h) Government agencies, regulatory bodies, and law enforcement agencies as required or permitted by law.

6.1 We may send direct marketing communications and information about our products and services to individuals who have provided their personal information. These communications may be sent via various methods, such as mail, SMS, fax, and email, in accordance with applicable marketing laws. Individuals can opt-out of receiving marketing communications by contacting us or using the opt-out facilities provided in the communications.

7.1 We take reasonable measures to protect the personal information we hold from unauthorized access, misuse, interference, loss, or disclosure. This includes physical, administrative, personnel, and technical security measures. However, we cannot guarantee the security of personal information, and it may be stored electronically or in hard copy form.

8.1 The Website may contain links to third-party websites for convenience. We are not responsible for the privacy practices or content of these linked websites. We encourage individuals to review the privacy policies of linked websites before using them.

9.1 Individuals may request access to the personal information we hold about them by contacting us. We may not be able to provide access to all personal information and will inform individuals of any limitations or reasons for denial. If any personal information is inaccurate, individuals may request corrections, and we will take reasonable steps to address the request.

10.1 If you believe that we have breached the Privacy Act or have mishandled your personal information, please contact us with your complaint. We will acknowledge your complaint and respond within a reasonable period. If the complaint is not resolved to your satisfaction, we will provide information on further steps you can take.

11.1 For further information about our Privacy Policy, to access or correct personal information, or to make a complaint, please contact us using the following details:

Secured Group Services Pty Ltd (ACN 145 119 491)
Trading as Secured Inspections & Reports
Email: privacy@securedgroupservices.com.au