This website is the property of Secured Group Services Pty Ltd, trading as Secured Inspections & Reports (ACN 145 119 491). By accessing and using this website, you agree to abide by these Terms and Conditions, which include our Privacy Policy. In these Terms, the terms 'us,' 'we,' 'SECURED GROUP SERVICES PTY LTD TRADING AS SECURED INSPECTIONS & REPORTS,' and 'our' refer to Secured Group Services Pty Ltd, trading as Secured Inspections & Reports.
Our website offers various services, including building reports for residential and commercial property buyers, timber and pest inspection reports, strata reports, pool barrier certifications, special purpose reports, factual investigation reporting, and links to conveyancing services (Services). These Services are provided by third-party service providers (Third-Party Service Providers). We reserve the right to modify, restrict, suspend, or terminate access to our website (or any part thereof) at any time.
Our website and mobile apps may contain links or allow interactions with other websites or apps owned or operated by third parties. These links are provided for your convenience. We do not control these external websites or apps, and we are not responsible for their content, accuracy, or functionality. If you have any concerns regarding suitable services, products, or solutions, we recommend seeking independent expert advice. By clicking on a link to a third-party website or app, you consent to the disclosure of your relevant personal information to our software provider and the operator of the linked website or app, as necessary to process your request. We handle such personal information in accordance with our Privacy Policy. When leaving our website or app through links to third-party websites or apps, including advertisers, we disclaim responsibility for their actions, omissions, and privacy practices. Prior to disclosing your personal information or using other websites or apps, we advise reviewing their privacy policies, terms and conditions, as they may differ from our own.
We collect personal information from you to provide access to Third-Party Services and for the purposes outlined in our Privacy Policy. The information you provide will be collected by us or on our behalf and may be disclosed to third parties assisting us in providing access to Third-Party Services (including Third-Party Service Providers, suppliers, and business partners), or as required by law. Failure to provide this information may result in the inability to access Third-Party Services. If you order Our Services, we may disclose your personal information to the selling estate agent of the relevant property and, if you purchase the property, to other service providers such as professional tradesmen who can assist in addressing any property issues. These recipients may use your personal information to contact you and provide information about their products and services.
When ordering Third-Party Services, you will be required to provide personal information such as your name, email address, and telephone number. By doing so, you consent to us collecting, using, disclosing, and retaining your personal information, as well as sending you direct marketing communications, in accordance with our Privacy Policy. Our Privacy Policy explains how we store, use, and allow access to your personal information, how you can correct any inaccuracies, how to lodge a complaint, and how we handle such complaints. If you require further information about our privacy policies or practices, please contact us.
The information provided on our website is intended to offer a summary of the subject matter covered and may not be comprehensive. While we make reasonable efforts to ensure the accuracy and completeness of the information, we do not provide any warranty regarding the information on this website, except as required by Your Consumer Rights. It is recommended that you stay updated with any changes to the information on our website. Additionally, before making any purchases, please read all quotation terms and pre-engagement terms to understand the limitations of the services.
We are not liable for any interference or damage to your computer systems resulting from the use of our website or linked websites. It is your responsibility to take necessary precautions to ensure that any content you select from our website is free from viruses or any other elements that may harm your computer systems.
The price displayed for Third Party Services on our website is an estimate and is subject to change. The final price for the services will be specified when you place your order. Please review your order carefully before submitting it as cancellations or changes are very limited once an order is placed. Orders will be confirmed upon receipt of full payment. We reserve the right to reject your order, including in cases where credit card fraud is suspected.
After placing your order, you will receive an email confirmation containing PDF document files related to the services you have ordered. We strive to provide PDF copies of any reports within 72 hours after our contractor/employee has obtained the necessary access and information to prepare the report. It is strictly prohibited to provide any report provided by us or a Third Party Service Provider to any third party. If such unauthorized sharing occurs, we reserve the right to charge you the fees that would have been charged to that third party for accessing the report. To maintain validity, all reports must be obtained directly from us.
Please note that our website and Third Party Services are not optimized for use on smartphones. We recommend ordering Third Party Services using a desktop, laptop, or tablet.
While Third Party Service orders are generally non-cancellable or non-changeable, there may be certain circumstances in which the Service Provider allows cancellations or changes. Cancelling a Third Party Service may result in charges ranging from 50% up to the full cost of a report, and in some cases, the charges may exceed the initial payment made for the service.
Our website may contain links to third-party websites. These links are provided for convenience and may not be up to date. We do not endorse or take responsibility for the content on these third-party websites.
Unless otherwise indicated, we own or have licensed all intellectual property rights related to this website and its content. You may only use the website and view the content for the purpose of ordering Third Party Services in accordance with these Terms and any express authorization provided by us and/or our Third Party Service Providers. Any other use, copying, or reproduction of this website, its content, or any part of it is prohibited, except as permitted by law.
When using our website, you must not engage in any activity that breaches applicable laws or our policies. This includes, but is not limited to:
(i) violating the privacy or legal rights of individuals;
(ii) defaming us, our employees, or other individuals;
(iii) uploading files containing viruses or other elements that may damage our or others' property;
(iv) posting or transmitting defamatory, racist, obscene, threatening, or pornographic material, or any content that may harm our or a third party's systems or network security; and
(v) copying, decompiling, reverse engineering, disassembling, modifying, creating derivative works, or tampering with our website, its content, or software. We reserve the right to remove any information posted on our website at our sole discretion and without notice.
Confidentiality: Unless it directly relates to the delivery of a conveyancing file where our law firm has been engaged to act on your behalf, any communication you make to us regarding our websites, mobile apps, and their content, including feedback, questions, comments, suggestions, and similar content, is not confidential. We have no obligation to protect your communications from disclosure, and we are free to reproduce, use, disclose, and distribute your communications to others without limitation. Furthermore, we may use any ideas, concepts, know-how, content, or techniques contained in your communications for any purpose, including the development, production, and marketing of products and services that incorporate such information.
Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law or any other applicable law that cannot be lawfully excluded, restricted, or modified (Your Consumer Rights). You can find more information about Your Consumer Rights from the ACCC or State/Territory fair trading authorities.
To the extent permitted by Your Consumer Rights, we do not provide any warranties or guarantees regarding: (i) the Third Party Service Providers, including their quality, expertise, reliability, or financial standing; (ii) the Third Party Services, including their accuracy, comprehensiveness, error-free nature, up-to-dateness, or lack of misleading information; and (iii) our website, including its uninterrupted operation, error-free nature, security, or freedom from viruses.
If Your Consumer Rights require us to be responsible for any loss related to a Third Party Service, then, to the extent permitted by Your Consumer Rights, our liability is limited to arranging or covering the cost of resupplying the relevant Third Party Service. Subject to Your Consumer Rights, neither party will be liable to the other for Consequential Loss or Loss arising from their own conduct.
Nothing in these Terms limits any rights you may have against a Third Party Service Provider under any contract you have with them or pursuant to Your Consumer Rights.
These Terms are governed by the laws of New South Wales, and you agree to submit to the non-exclusive jurisdiction of the courts in New South Wales.
Unless the context indicates otherwise, the following terms have the specified meanings:
ACL or Australian Consumer Law: Refers to the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2012 (Cth).
Consequential Loss: Refers to economic loss, business interruption loss, loss of revenue, profits, anticipated savings, data or opportunity, punitive or other forms of non-compensatory damages, and consequential loss as defined in Environmental Systems Pty Ltd v Peerless Holdings Pty Ltd [2008] VSCA 26.
Direct Loss: Refers to loss or damage arising from a breach of these Terms or any action taken by us under these Terms, excluding Consequential Loss.
Loss: Refers to Direct Loss and/or Consequential Loss.
Personal information: Has the meaning given to it in the Privacy Act 1988 (Cth).
Privacy Policy: Refers to our privacy policy, which can be found here
